Superior Customer Service From Order Processing To Installation
At CORE, we understand that providing every client with superior customer service is just as important as the quality office interiors we sell. That’s why CORE has assembled the best team of specialists to give our clients the first-class service they deserve from the initial phone call to beyond the completion of every project.
Mercedes Flores
520-999-3470, Ext. 1001
The founder of CORE, Principal Mercedes Flores has worked in the commercial furniture industry for more than 20 years.
Mercedes employs her excellent organizational and leadership skills to steer her team to success each day. She has managed everything from small office projects to large office complexes and overseas installations. With a strong belief in providing honest interior consulting and the highest level of customer service, Mercedes always strives to deliver the optimal solution for CORE clients at the most competitive price.
Whether you need a single office chair or an entire complex of furnishings, Mercedes and her team at CORE are prepared to meet the challenge of getting your project complete on your budget and on schedule.
Elaina Vasquez
520-999-3470, Ext. 1004
Elaina, has been with CORE for several years and wears many hats from answering phones to placing orders and monitoring their progress. She touches every order that comes into CORE and is the point of contact for clients when it comes to answering questions about the status of their orders.
Elaina works with our partner manufacturers and reviews acknowledgements to check for accuracy. In addition, she helps our sales representatives gather materials in preparation for client meetings.
Elaina loves the environment at CORE and working with such a great team, ensuring projects are 100 percent accurate. Her incredible customer service skills have impressed designers and architects so much, they have referred clients simply due Elaina's excellent customer care. She truly is the heart of operations at CORE.
Hillary Solterbeck
Library Manager & Accounting Assistant
Hillary is the library manager for CORE. As a commercial office retailer for a wide variety of furniture manufacturers,
CORE has a substantial library consisting of books, fabric swatches, and chips in addition to other items in its library. All of this has to be kept in top order at all times which is where Hillary comes in. She handles all of the exciting library contents in addition to integrating new tiles, fabrics, and books.
In addition to managing CORE's library, Hillary also assists CORE with its accounting.
Leslye Membreno
Client Experience Coordinator
520-999-3470, Ext. 1006
Leslye joined the CORE team in August 2022. With a background in billing and coding, Leslye has experience analyzing and processing medical claims. Her eye for detail and customer care experience made her an ideal fit for CORE.
Leslye handles claims and warranties for CORE customers. She is the bridge between CORE manufacturers, sales representatives, and clients, ensuring complete satisfaction.
"I like working with everyone from the girls in the office to the clients and manufacturers," said Leslye. "It's neat to see how much furniture can make or break a business, whether for their employees or customers."
Leslye as she enjoys learning and is currently pursuing an accounting certificate from Pima Community College.
Angela D. Wagner
Angela is the marketing and social media guru at CORE. With a degree and background in journalism, she is adept at writing and editing, As a former award-winning journalist in the Phoenix area, Angela has experience with AP style.
Angela has been with CORE for nearly five years and has experience in social media management and marketing as well as writing and editing for a variety of purposes. She has assisted CORE with building its following on social media and has also researched and produced original content for CORE's blog.
As part of her work at CORE, Angela also updates the company website. For Angela, the best part of working at CORE is seeing CORE grow. She also loves seeing how community-conscious CORE is as a company and how its employees are always giving back to those less fortunate.
Princess Penelope Jane
Client Happiness Coordinator
Penelope is the client happiness coordinator for CORE because who doesn't need a little fluff in their life?
As clients visit the CORE showroom, they're welcomed by our four-footed greeter who has now been with us for several years. Penelope ensures every visitor to the showroom is appreciated, snuggled, and may even get a few kisses.
Penelope loves all of CORE's clients and enjoys having lunch with her colleagues. Penelope likes doggy treats, belly rubs, and long walks outdoors.
At CORE, we proudly partner with Tayco, JSI and SitOnIt Seating as well as several other office furniture manufacturers to provide corporate furniture for the most modern office. Our experienced professionals deliver a wide array of boutique-style services including:
At CORE, our goal is to provide the best furnishing solutions for our clients with the highest level of service. Every client is assigned a dedicated point of contact for their entire project and beyond. CORE customers can expect regular updates on orders and deadlines as we move throughout the various phases of their project. Communication is a CORE principle for providing superior, world-class service with a personal touch.
At CORE, we are here to serve you.